* Each piece of natural ore, wooden beads, pearls and other materials we have selected has its own unique texture, color and shape. Natural mineral defects or ice cracks are also part of natural creations. The same level of beauty presented in the photo, but it is not guaranteed to be 100% the same as the photo. I hope you understand and appreciate the unique personal beauty and fate of each jewelry. If you cannot accept it, please do not order it!
* Product photos are taken under natural light, there may be slight color difference due to different lighting environment or computer/mobile phone screen settings. Please try to refer to the physical effects presented by the photos from different angles. We will not accept the requirements for the return of color difference.
* Generally, it takes about 1-3 working days to receive the order and it can be completed and sent (except for material shortages or special circumstances may take 7-10 days), please indicate first if you are urgent, if it cannot be completed before your expected time, We will let you know first.
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：：Product size measurement method
uses a cloth ruler or easy-to-obtain flexible wire to fit around the protrusion of the wrist bone (anklet is Measure the ankle joint) lay flat after one circle and measure the length. We will use this data to calculate the actual size for you when making. For example, elastic bracelet (+1-1.5cm) and buckle bracelet (+1.5-2cm) will be slightly different.
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：：Gift packaging
*Please note to relatives and friends, you can give gifts directly for free packaging, the gift box is made of leather-colored cardboard box ( There are thick velvet pads), and hemp knots, as shown.
*Free gift card, please specify and provide text in advance (Chinese, English, Japanese).
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：：Customized
Welcome to write a message to explain your needs, preferences, size discussion details, we can create exclusive for you Your customized design products, or you can book an online constellation consultation analysis.
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：: After-sales service
provides free repair and repair of all products within one year from the date of purchase (by the way, finishing, maintenance, purification) 2 Times. If the product is defective, please let us know first. In the case of spare materials, you can replace it for free once. If you need to charge a material fee, you will be informed. Please be careful to protect the goods and send it back to us. The shipping cost is to be paid by yourself, and we cannot guarantee the risk of loss or damage when sending.
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：：Usage and maintenance methods
* For natural ore purification methods, please refer to the recommendations on the Internet. The easiest way is to put it in the sun ( Or full moon) light for two hours. Before the goods are shipped, they will do an energy purification for you.
* It is recommended to remove the accessories before taking a bath or soaking in hot springs or seawater to avoid damage.
* Sometimes the elastic thread is exposed or stuck due to partial curling. You can use your hands to gently adjust and coil each bead on the bracelet several times. In most cases, it will return to smooth.
* When products containing metal are not worn for a long time, it is recommended to seal them in a chain bag to reduce oxidation.
* The blackening of brass and sterling silver is normal, and it can be wiped with a silver cloth to restore brightness.
* Natural brass can be wiped with wet cotton cloth dipped in lemon juice or vinegar until it is shiny. If the product is a composite material, such as wood or natural pearls, it should be avoided. It can be handled in a small area with a cotton swab or small toothbrush.